• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-18-2023 10:09 AM

HP Recommended
Product: Omen 27i Monitor

Hello everyone,

I am not sure if this is the right community for the issue, nevertheless I hope someone can help me out. I have been using the Omen 27i Monitor for 2 years now, connected to my PC via Display Port. Since my PS5 only supports HDMI I connected it with the port and that’s where the trouble began. As you can see on the pictures I get this weird black bar on the right side of the screen. I don’t know how to describe it so it’s understandable, but I will try: This bar is see through, and as soon as I start a game/video this bar starts flickering. I have never seen this before, and I don’t know what’s causing this. Some bullet points:

  • The PS5 was connected to my TV before with the same HDMI cable without any issues
  • I get the same result, the same black bar when I connect my PC over HDMI
  • When I connect my PC over Display Port there are no problems
  • I tried two different HDMI cables, it didn’t change anything
  • When I select the 1080i resolution when connected over HDMI the bar completely disappears, the screen looks normal
  • It doesn’t matter which other resolution (720p, 1080p, 1440p) I chose, the issue with the bar was there

I think my Monitors HDMI port might be the problem here, but I am not sure about that. Any help would be really appreciated!

IMG_1037.jpeg

 

IMG_1036.jpeg

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.