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‎09-21-2022 06:30 PM - edited ‎09-21-2022 07:20 PM

HP Recommended
Product: OMEN by HP 25L Gaming Desktop PC GT15-0000a (4Q9S4AV)
Operating System: Microsoft Windows 11

Since we do not have real "Kingston HyperX Fury" memory in our systems (false advertising) I need to try and find the dual channel that is in the 30L for my system.  Anyone know the part number?

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2 REPLIES 2

‎09-21-2022 07:21 PM

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I would like to point everyone in the direction of this post too (about my comment on the memory).  I actually opened a BBB complaint because of this.  I screenshotted this thread just in case HP deletes it since its so articulate with how big this issue really is.

 

https://h30434.www3.hp.com/t5/Gaming-Desktops/Has-anyone-had-any-luck-getting-non-HP-issued-HyperX-R...

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‎09-22-2022 06:18 AM

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@Xaero

 

Welcome to the HP Support Community. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 


I am an HP Employee

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