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OMEN 30L Desktop PC GT13-1000i (1S3R9AV)
Microsoft Windows 10 (64-bit)

I recently bought an Omen 30l i911900  3090, M2 1T in SSD1 slot w additional 2T HDD

I tried to install Seagate Firecuda 530 4T M2 into SSD2 slot below GPU.

At first all went ok; I could see the disk in device- disk- and resource manager. By curiosity I tried to run Crystal diskmark to see the performance. As expected I got PCIE3.0 figures during read...but the software then freezed and didn't show anything on write column.

At that point I noticed the disk had disappeared totally from the system.

 

After reinstallation It showed up again, but when trying to write into the disk I got an error that device does not exist. After that it disappeared again.

 

I tried a clean Win10 installation from USB with the 530 installed into OE OS disk slot SSD1, but installation couldn't see the disk at all; just the HDD.

 

I took the PC and the disk to the seller (same vendor luckily) since they are under warranty. They have done some testing and what I was told is confusing:

-Other brand of 2T M2 SSD (exact type unknown, PCIE3.0?) did work fluently in the PC/MB/SSD2 slot; so, the Omen is fine?

-The 530 did work fluently in shop's test rig (type unknown), so the SSD is fine?

-Together they won't work???

 

My 1st priority is to get a working combo and Omen is the only possibility (at least where I live) to get a 3090 with decent price. The seller doesn't have another SSD in stock and at best I could return the SSD and make a new order for the exact same type to see if there was a SSD fault after all. To try different brand I'd need to order one from different vendor which might get complicated if issues still occur.

 

I'd like to know has there been similar issues with M2 SSDs and Omen 30l (Oasis OC rev B MB, Z590). I'm aware that the MB supports only PCIE 3.0 on SSD slots and the Firecuda is 4.0, but they should be totally compatible and just loosing the speed. Since all should work according to specifications, but they don't; there is a fault in MB or SSD, or non compatibility issue exists.

 

Any advice?

 

Thanks, Jari

 

EDIT:

I did return the Firecuda and ordered a Kingston Fury Renegade 4T being confirmed to be compatible with the Omen by Kingston support.

Installation 1

SSD1 (M2); OE WD Black 1T with Win10

SSD2 (M2); Fury 4T

Allocation and format (simple) normally, ok on; device mngr, disk mngr, recognized in Windows, all good for a while....then Fury disappears during downloading a 40Gb file (after 20Gb a disk error occurred).

Fury into different PC; works perfect

Back into Omen, works, then Fury lost again

Installation 2

SSD1 (M2); Fury 4T

SSD2 (M2); OE WD Black 1T with Win10

Works at first, then Fury lost again

Installation 3

SSD1 (M2); empty

SSD2 (M2); OE WD Black 1T with Win10

PCIe x4; Fury 4T with adapter

Works, programs and data written and read with Fury.

 

My conclusion:

NVME 1.4 SSD installed into SSD1 or SSD2 M2 slot doesn't work on 886C mobo with F13A bios.

OE OS NVME is labeled "for Omen", there is something special there and common NVMEs aren't compatible.

HP's support doesn't help and correct information from actual mobo manufacturer isn't available. HP warranty only covers original setup but not industry standard SSD upgrades in existing reserve slots.

I think it is a disgrace that PCIe/NVME compatibility is in such low level.

I hope there will be a bios update that fixes this allowing use of M2 slots releasing the only x4 PCIe for different use.

 

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