Omen L25 tower front light omen symbol not working

[Lancej851]

The omen symbol the diamond on the front of my omen gaming computer light never worked. The computer is 1 month old. I checked the wire connection, updated bios, un-installed omen gaming hub and reinstalled, updated all drivers, made sure light was set to on in omen lighting hub. The light has never worked.

OMEN by HP 25L Gaming Desktop PC GT15-2000i (88Z01AV i714thgen 4060it 32bg ram win 11

[Bill_To]

Greetings @Lancej851 

It looks like the PC's front bezel RGB Logo Module may be faulty if you checked and reseated the MB connector to power this module. It is also possible the MB header could have a problem.

The RGB logo module MB connection is located in front of the 24 pin power supply MB connection.

Check this HP Support video on removing and replacing 25L components.

You would have to contact HP Support for warranty assistance.

Maybe HP will send a replacement RGB module. The MB header could be the problem if a replacement RGB module does not fix the problem.

Regards

[Lancej851]

How do I find a replacement led?

[Bill_To]

Greetings @Lancej851 

Use the PC's product number (88Z01AV) at HP Part Surfer to see a list of components installed in your PC.

The part number you need is: N08713-001, PC lighting logo with cable. You should contact HP Support, link in previous response, since your PC may be in warranty.

Or you can purchase the part at HP Part Surfer if desired.

This is what the part looks like:

Regards