Omen Light Studio cannot detect or control HyperX RAM RGB lighting

[FIA1299]

I have read multiple posts from users having issues controlling the RGB of the HyperX Fury RAM of the HP Omen 40L in Omen light Studio. Why has this not been fixed after more than 2 years?

Compatibility issues are not an excuse as this is the OEM RAM that this Omen 40L model is manufactured with, not some aftermarket RAM. Asus Armoury Crate (Aura Sync) app is able to control the RGB lighting of the HyperX Fury RAM just fine.

Will we ever get a fix for this in Omen Light Studio?

[Irfan_06]

Hi @FIA1299,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to ram lighting on your PC.

Kindly refer to the lighting steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[FIA1299]

Hi,

Thanks for the response.

I appreciate omen light studio is still under development and the gaming hub does control the lighting of the RAM. However it has been 2+ years and HP have still not managed to get the Hyper X RAM to work with omen light studio.

Is the omen light studio team still working on this issue or have they abandoned it?

[Irfan_06]

Hi @FIA1299,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support here is limited to troubleshooting as you have already tried the HP omen hub to change the light settings and this issue might require one-on-one interaction to assist you further if there is any alternate option available.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support