Omen RGB Controller Not Working

[NicClarke]

I recently built a custom PC with an Omen 45L case, which came with the RGB controller. To my knowledge, it's connected correctly, yet I still can't change the strip's color or logo with the Omen Gaming Hub. The strip inside the case stays red (but only when plugged into an RGB Fan output on the controller, not the strip) and the logo fades in and out as white. I've tried troubleshooting it and have researched a lot, and I'm still unsure what the issue is. Any help would be appreciated!

[Irfan_06]

Hi @NicClarke,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your PC.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[NicClarke]

Thanks for responding @Irwin6 ! It appears that's an outdated page as the HP Omen Control app is now the Omen Gaming Hub, which I have installed and have tried using. I'm able to open it and select changes for my LEDS, but nothing actually changes. My LED strip stays red, and the Omen logo stays a breathing white.

[Irfan_06]

Hi @NicClarke,

I am sorry to hear that the above link did not help much.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support