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‎02-06-2023 04:52 PM

HP Recommended
Operating System: Microsoft Windows 11

please help

omen gaming hub problem

i open it, needs time to open first of all, than when i open it and try lets say to go on performance, undervolting or anything else, it says update, and when i click update it just opens the message to click here for something, but also when i click there it doesnt open anything. cannot control fan, undervolting, lightning or anything else

 

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1 REPLY 1

‎02-21-2023 02:09 AM

HP Recommended

Hi, There is new OMEN Software and SDK package on line, please follow steps below to update/install:

  1. Go to Microsoft Store to update your all OMEN Software, including “OMEN Gaming Hub”, “OMEN Light Studio” or “OMEN Oasis” to the latest.
  2. Execute Windows Update to latest version and all optional updates (especially to install "Realtek - Net - xx.xx.xxx.xxxx"), then restart.
  3. Launch “HP Support Assistant”, check for updates for the “OMEN Gaming Hub SDK Package”. Follow the on-screen instructions to update the app.
  4. In OMEN Gaming Hub, click Update if update message shown in each feature page.
  5. Please install this package: https://ftp.hp.com/pub/softpaq/sp143501-144000/sp143720.exe, then restart.
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