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‎10-03-2022 12:50 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Capture.PNG

It's stuck on 1% updating. 

I've read https://h30434.www3.hp.com/t5/Gaming-Notebooks/Stuck-on-updating-my-laptop-in-OMEN-Gaming-Hub/td-p/8... but i can't download the omen driver installer

Category:
10 REPLIES 10

‎10-03-2022 03:07 PM

HP Recommended

Hello @asfort 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

 

Version

 

System Model

 

System SKU

( equals HP product number (p/n) )

 

Processor

 

BIOS Version/Date

 

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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‎10-04-2022 10:40 AM

HP Recommended

Hello,

Checking this post, https://h30434.www3.hp.com/t5/Gaming-Notebooks/Stuck-on-updating-my-laptop-in-OMEN-Gaming-Hub/td-p/8... the download link for the dirver installer doesnt work.

 

OS Name

Microsoft Windows 10 Pro

Version

10.0.19044 Build 19044

System Model

OMEN 30L Desktop GT13-1xxx

System SKU

( equals HP product number (p/n) )

Unsupported

Processor

i9 11900K

BIOS Version/Date

AMI F.15, 03/2/22

 

Capture.PNG

 

 

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‎10-04-2022 12:27 PM

HP Recommended

Hello @asfort 

 

I need additional msinfo32 data

 

BaseBoard Manufacturer

BaseBoard Product

BaseBoard Version

 

Kind regards

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‎10-05-2022 10:40 AM

HP Recommended

BaseBoard Manufacturer     HP

BaseBoard Product                886C

BaseBoard Version                 00

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‎10-05-2022 10:53 AM

HP Recommended

Hello @asfort 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install

Intel Chipset Installation Utility and Driver

10.1.34.8 Rev.A0.4 MBFeb 24, 2021Download

Intel Dynamic Tuning Driver

8.7.10402.18291 Rev.A13.4 MBFeb 25, 2021Download

Intel Management Engine Interface (MEI) Driver

2102.100.0.1044 Rev.B17.1 MBApr 22, 2021Download

Intel Serial IO Driver

30.100.2042.1 Rev.A0.6 MBFeb 25, 2021Download

 

(3) Uninstall OMEN Gaming Hub !

 

(4) Restart Windows

(5) Download and install / update

Nvidia RTX3080 VBIOS

94.02.26.88.D8 / 94.02.42.80.FF Rev.A4.4 MBJul 5, 2021Download

NVIDIA GeForce Driver for VR

27.21.14.6230 Rev.C844.5 MBApr 29, 2021Download

 

(6) Restart Windows

(7) Download and install

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

 

(8) Test again

(9) Please report your results

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‎10-06-2022 11:05 AM

HP Recommended

Nvidia RTX3080 VBIOS gives this error in image.

 

OMEN Gaming Hub SDK Package won't show the software after installing so I installed it from the store.

 

Still doesnt work

Capture.PNG

 

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‎10-06-2022 11:15 AM - edited ‎10-06-2022 03:54 PM

HP Recommended
@asfort wrote:

(1) Nvidia RTX3080 VBIOS gives this error in image.

(2) OMEN Gaming Hub SDK Package won't show the software after installing so I installed it from the store.

(3) Still doesnt work

Hello @asfort 

 

(1) VBIOS is official Update for RTX3080 from HP Software and Drivers. Software bug or undefined error -> ignore.

(2) Software bug

(3) Contact HP Support, a HP technican should take a deeper look ...

 

Kind regards

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‎10-06-2022 11:21 AM

HP Recommended

Hello @asfort 

 

Let Omen do the update by following the instructions in this topic:

Mandatory update failure on Omen Gaming Hub

 

Kind regards

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‎10-06-2022 11:24 AM

HP Recommended

But it's a 3080Ti not a 3080

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