Omen logo gone in startup screen

weezc00 · ‎11-28-2019

Hi! After i got the PC from repairservice i dont have the omen logo on windows loadscreen anymore. They replaced the motherboard. Can i somehow get it back? I have secureboot enable etc. Thanks Regards Robin

Grzwacz · ‎11-28-2019

Greetings,

Welcome back to the forum.

I am not a HP employee.

Start your PC,

Tap "ESC",

Select "F10" to enter the BIOS.

Try enabling "POST Messages " in the BIOS.

This setting is in the "Advanced BIOS Menu". "Power-On Options".

Regards

weezc00 · ‎11-29-2019

Hi! Thanks for the reply but i couldnt find this ”Advanced bios menu”, ”Power-on option” or ”POST messages”. Regards Robin

Grzwacz · ‎11-29-2019

Hi Weezc00,

You're very welcome.

Your PC's BIOS should have an Advanced option.

Check this site (Link) for HP Desktop BIOS options. Look at the first three topics for details:

1. Opening the BIOS,

2. BIOS Menus and Settings,

3. Navigation.

Regards

weezc00 · ‎11-29-2019

Hi again and thank you but this is an old version of bios i think. My bios doesnt look like that and dont have these options.

Grzwacz · ‎11-29-2019

Hi,

You're very welcome.

Your PC is less than a year old.

Your BIOS should be similar to the BIOS description in my previous link.

Regards

Photoray002 · ‎11-29-2019

Does your bios look similar to this?

Grzwacz · ‎11-30-2019

Hi Photoray002,

HP has revised the BIOS.

I did not know this. The "Advanced Menu" is gone.

The POST message option must be in there somewhere?

Regards

weezc00 · ‎11-30-2019

B

This is how it looks like

Photoray002 · ‎11-30-2019

@Grzwacz I haven't seen any advanced tabs on the Omen laptops Ive had. But there is on on my old 880 "tower".

I know that I have been able to swap drives and clean install the ISO from MS and not have any affect on the Omen splash screens.

As far as I know, that image is embedded in the bios programing on the mobo.

But the fact that the OPs "bios" is not the same looking UI and he has no Omen splash screen, leads me to believe the Repair shop didn't use the exact model mobo replacement. Or it just wasn't flashed with the same bios setup?

I don't think there will be anything anyone can do to change this unless they swapped another board again.

And I have a feeling Support isn't going to grant another mobo swap because the splash screen would be considered just a cosmetic issue and not hindering the functionality of the system.

I could be wrong?