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‎07-03-2021 05:38 AM - last edited on ‎07-14-2021 11:45 AM by HP Administrator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have two HP 24fw with Audio monitors. Both brand new. i7 HP desk also brand new. But only one of the two monitors works. The one attached via VGA works. The one attached via HDMI from back of monitor to back of desktop does not work. It says no input signal is found. When I try and find the second monitor via the Settings on the desktop and click "detect", nothing is found. I am a writer and I need both monitors to work.

 

Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz

Product ID: 00330-71426-79195-AAOEM

Windows 10 Pro, Version 20H2

Category:
1 REPLY 1

‎07-03-2021 05:04 PM

HP Recommended

@7058_-Km-_1111 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.

 

In the meantime here is a video that may help you solve your problem.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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