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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
690-0095nf
Microsoft Windows 10 (64-bit)

Hello, since now 2weeks my pc is booting, but i’m hearing 3 long beeps and 2 short beep, it’s repeating like 5 times then it stop beeping.

On my screen nothing can show up even the bios/uefi.

I’ve searched everyday since 1week and a half the beep signification and i’ve found nothing anywhere, if you could help, thanks.

7 REPLIES 7
HP Recommended

Hi:

 

Below is the link to the HP consumer desktop beep code troubleshooting chart, which may help you resolve the problem.

 

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code | HP® Customer Support

HP Recommended

Hello, still not helping for « 3,2 » it says memory problem and i bought a memory kit with the same frequence and test it on every slot and nothing changed, so it’s not the ram (this is what they say in the link you sent).

HP Recommended

Unfortunately, I don't know what the problem could be.

 

Probably the motherboard has failed, or the memory kit you bought is incompatible with your PC.

 

I recommend one of the compatible Crucial memory modules.  The ones with the green circuit boards.

 

Memory RAM & SSD Upgrades | hp - compaq | pavilion 690 series | Pavilion 690-0095nf | Crucial.com

 

You can buy this memory in France.  Enter the part number for the memory kit you want in the search window.

 

Crucial FR | DRAM, SSD et mises à niveau de mémoire

 

Even the beep code chart for the business desktop PC's indicate the same type of issue.

 

See the service manual from the 800 G4 business class desktop (which also has an Intel 8th gen core processor), chapter 7, page 116...

 

Hardware 3.2  The embedded controller has timed out waiting for BIOS to return from
memory initialization.

 

Maintenance and Service Guide HP EliteDesk 800 G4 TWR Business PCHP EliteDesk 880 G4 TWR Business PC

 

Your PC's beep code does not have a different meaning.

HP Recommended

Hello, i am 100% sure the ram i used was compatible, i checked everything before buying so i know the problem doesn’t come from the RAM.

I have 2 questions, could it be the CPU?

If my motherboard is not working anymore, what am i supposed to do, hp do not reseal this type of motherboard, do they?

HP Recommended

Unfortunately, I would have no idea if a bad processor could cause the same beep code as a memory issue.

 

Buying another processor, only to not have the problem solved, would be an expensive gamble.

 

It does not appear that HP sells your PC's motherboard, as it is not listed on the parts list for your PC.

 

HP PartSurfer

HP Recommended

Hello, thank you for the fast answers, but how am i supposed to deal so, do i have to buy a whole new computer because i can’t change the bad composant from my deficient pc?

HP Recommended

You're very welcome.

 

Since I don't work for or represent HP, unfortunately I don't know what you will be able to do.

 

You may want to consider taking the PC in to your local repair shop and see if they can figure out what the problem is.

 

I know I would be very upset having such a new PC break down so soon.

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