PC crashes during games

[R3sh1]

PC crashes while the game is running (Elden Ring, Battlefield 2042).
The audio hangs, the fans start up fully and the entire PC restarts.

(the following was translated from german to english)

The following error is found in the event log - Windows logs - Application:

Error initializing SCEP certificate registration for WORKGROUP\DESKTOP-0EBC0DN$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep:

GetCACaps

Method: GET(32ms)
Phase: GetCACaps
Failed to process server name or address 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED).

Fixes already tried:

Windows Updates for W11
Game started in windowed and full screen
GPU Update
HP hardware diagnostics system and component tests
Bios update

Then complete reset and installation of Windows 10
Windows Updates for W10
GPU driver reinstalled
Windows memory diagnostics (RAM)
AMD Ryzen Master CPU stress test (incl. GPU and RAM)

[Prométhée]

Hi

please identify the model

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000a/2100404772/model/2100404774/prod...

the computer, freezes, restarts, or any other sign, the user can no longer play, etc.
it is most often a problem of overheating, and or defective graphics card
check the temperatures, at rest, and in play

https://www.cpuid.com/softwares/hwmonitor.html
if the computer is still under warranty , contact the retailer and / or hp directly

[NonSequitur777]

@R3sh1,

Let's first try to fix error 0x80072ee7: How to fix update error 0x80072ee7 on Windows 10, 8.1 and 7? - Auslogics blog.

Kind Regards,

NonSequitur777

[R3sh1]

I tried to install an older driver 511.65 for the gpu, but it still crashes with these errors.

[Prométhée]

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@Prométhée wrote:

Hi

please identify the model

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000a/2100404772/model/2100404774/prod...

the computer, freezes, restarts, or any other sign, the user can no longer play, etc.
it is most often a problem of overheating, and or defective graphics card
check the temperatures, at rest, and in play

https://www.cpuid.com/softwares/hwmonitor.html
if the computer is still under warranty , contact the retailer and / or hp directly

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