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‎05-26-2024 11:24 PM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G3AV)
Operating System: Microsoft Windows 11

Hello! Just starting tonight I turned on my pc and it lit up and the fans were going, ram was lit up, LEDs were on. But, there was no display even though my monitor was on and connected via HDMI. My keyboard and mouse inputs were also not working as they had no LEDs showing either, they were connected via USB nothing out of the ordinary. I can’t do any keyboard shortcuts and I’m kinda stumped on what to do. Every time I even connect my power supply to any power source, my pc immediately turns on without me even hitting the power button. I don’t know how to fix this, I have my pc make and model in my product list if anyone has experienced something similar or knows a fix to this.

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1 REPLY 1

‎05-26-2024 11:25 PM

HP Recommended

Side note: I have had my pc for over a year and a half now and have never had any issues. This is the first time this has happened and it won’t stop.

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