Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN by HP 25L Product ID 575P7AA#ABA
Microsoft Windows 11

Hi, my computer has been randomly rebooting and sometimes  not starting. I suspect this is a power supply issue. Can someone direct me to a place where i can buy a Power Supply for my Power Supply for OMEN by HP 25L? I have tried HP's main page with the power supply part number (m98829-001) But nothing is found. Thanks

1 REPLY 1
HP Recommended

Hi @Yamboo31 

 

Welcome to the HP Forum.

 

Is your PC in warranty? I'm guessing no.

 

Your PC's symptoms could be a power supply (PSU) problem. Trying a different PSU would be a good starting point.

 

HP 25L PCs should be using a standard ATX PSU (24 pin MB power plus a 4 pin or 8 pin EPS connector) having dimensions of: 150 mm width, 86 mm height, and typically 140 mm depth. Or 5.9 inches, 3.9 inches, 5.5 inches respectively.

 

I would measure your PSU to verify the dimensions.

 

Do you have to disconnect and reconnect the PC from and to AC power when the PC will not start?

 

Unfortunately other component problems could cause the same symptoms. Such as an intermittent short or even the power button could be failing. A component connected to the MB or a buggy peripheral connected to the PC could also cause this problem.

 

It is very difficult to pinpoint this type of problem in a Forum.

 

Any ATX PSU having similar dimensions to the HP PSU will work with your PC's: case and MB.

 

Trying a different and compatible standard ATX PSU may or may not solve your problem.

 

Again, I would also be looking at a failing PSU given the symptoms you are experiencing. But you could get sucked into a component swapping rabbit hole if a different PSU does not solve the problem.

 

You might want to have a local PC Tech take a look if your PC is out of warranty.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.