• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-15-2021 11:07 AM

HP Recommended
Product: HP Pavilion Gaming - TG01-0023w
Operating System: Microsoft Windows 10 (64-bit)

First of all good day, second asthe title says my power supply for my pre-built PC failed (more exactly its cooling fan failed, but we're not sure if its pulling enough voltage either). It's less than a month old so yes I will check the warranty but it took almost a month to get here and I'm impatient and might just bypass it and get a compatible power supply. What do y'all reccomend?

Category:
1 REPLY 1

‎07-15-2021 08:02 PM - edited ‎07-15-2021 08:04 PM

HP Recommended

@lordgoopy , welcome to the Community.

 

The motherboard in your computer is HP proprietary. It has a 4-pin power connector instead of a standard 24-pin ATX power connector. You will have to buy any PSU upgrade from HP.  There are several that you can choose from: 310W (L64961-800), 400W (L04618-800) and 500W (L05757-800).  As I stated, these will have to be ordered directly from HP.  You can contact HP Customer Support to see if they are available in your country.

 

Here is a chart to show you where I got the information.  Your exact model is not in the chart, but all of the TG01 series have the same connectors.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.