Problem

[Photoray002]

I forgot to ask, has it been giving you this trouble out of the box, or only recently after a Windows Update?

So while Fortnite was running, the Task Manager showed it was not responding?

I take it you weren't able to play the game yet so you could get a temp reading.

Was the game in play while it showed the error, was it freezing or something odd at that moment?

(trying to draw a complete picture of all this since I'm not there to see it)

Considering the CPU is only 65W TDP,  HP skipped the AIO and added an air cooler, and its not impressive either.

Does the cooler look like this one I found on eBay?

If so, it wont cool as good as a bigger setup will of course, but shouldn't be running Fortnite in the 90's. I would figure 80's though.

I will wait to hear from you on the error question and if it did this out of the box new or not.

[GameOboy_360]

Yes that is what i have in my Pc, the air cooler and no i didn't had this problem out of the box, I don't  remember when this started to happen, maybe after 2 months or so maybe it was a windows update, and yes it was showing "not responding" in the task manager when i was playing Fortnite 

[Photoray002]

OK. I was hoping you were going to tell me the temps when it stuttered in the command center. I know its a lot to ask, but I have to know everything I can to help me access this better.

At this point, It sounds like it started after a Windows update or possibly another program update. Are you using Some 3rd party anti-virus like McAfee? If so, I would get rid of it and only use Windows Defender thats built in.

Otherwise, I think your next move would be to reinstall Windows.

Before you do... run the HP UEFI Diagnostics just to make sure it doesn't report a hardware error like the hard drive.

Have the power cord plugged in.

When you press the power button to turn it on, rapidly tap the F2 key until the diagnostics window appears.

Run the full extensive test for everything. It will test the drive and other major components. It might show as System Tests>System Extensive Test>run once.

HP How to use Diagnostics

[GameOboy_360]

Oh i'm sorry I forgot, so when I run the game with high quality presets the temperature of the gpu utilization  goes up to 188 fahrenheit thru 195 fahrenheit and the cpu utilization  temperature is at 140 fahrenheit so the status of the cpu is high

[Photoray002]

You put the GPU at 188F thru 195F (86c-90c) and the CPU at 140F (60c).

The GPU is the RTX 2060 graphics card at 90c and the Processor at 60c.

Did you mean it the other way around?

IF not, the CPU is running really cool and the graphics card is too high and would most likely shut down when it reaches the max.

[GameOboy_360]

Yes when the gpu reaches max it shutdowns and no its not the other way around that is how it is so how can i make the gpu for not overheating too much

[Photoray002]

Is the inside of your case dusty? Can you take some canned air and blow through the back vent towards the fan of the GPU and see if junk comes out? If its got lots of dust build up, it can block air flow.

I doubt a driver update will solve this but worth a try.

Right click on the desktop and choose the NVIDIA Control Panel.

Go to Help and choose System Information.

What is the Driver Version? If its out of date, use the instructions below to update it.

Here is the link to the latest version for your card version... 445.87.

https://www.nvidia.com/Download/driverResults.aspx/159423/en-us

place the download on your desktop but don't install it yet.

Download and run this tool to uninstall the current driver...

Display Driver Uninstaller https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

(scroll down the page to find a mirror to download from)

After you uninstall the current driver, install the latest that you downloaded.

Reboot and see if the graphics card still overheats.

Let me know.

[GameOboy_360]

So when i saw the card information it said that the DirectX runtime version 12.0

[Photoray002]

Look for the driver version, this info below in red...

[GameOboy_360]

Ok so the driver version it showed in my display is 442.05