RAM not running at full speed on OMEN Desktop

[Rawland_Hustle]

Hi!

I have an OMEN by HP Desktop 880-p1xx (which I think is this computer, though it's called something else). I have just replaced the original 8 GB RAM stick with these two 16 GB RAM sticks: G.SKill Trident Z Neo RGB 32GB (2x16GB). It says that the these RAM sticks should run at 3600 MHz but task manager says they're running at 2133 MHz. How can I fix this? I can't find any XMP options in BIOS.

Thanks!

[Prométhée · Accepted solution]

hi

there is not possibility to change the bios option 

8 GB

• Amount: 8 GB
• Speed: PC4-19200 MB/s
• Type: DDR4-2400

https://support.hp.com/rs-en/product/omen-by-hp-880-100-desktop-pc-series/18695893/model/18918863/do...

Memory upgrade information

• Dual channel (2 DIMMs per channel) memory architecture
• Four DDR4 UDIMM (288-pin) sockets
• Supports PC4-21300 (DDR4-2666) and PC4-19200 (DDR4-2400)
• Supports 4 GB, 8 GB, and 16 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 64 GB (unbuffered) with four 16 GB modules and 32 GB (unbuffered) with four 8 GB modulues on 64-bit

[Rawland_Hustle]

So there is no possibility to have the RAM run at 3600 Mhz?

[Prométhée]

See this, but it may not work with this type of computer.
Anyway given the significant risk I advise against this, see instead for other ways to improve the computer.

Solved: How to enable XMP profile in bios (if possible) - HP Support Community - 7730603

Solved: I can't change the XMP profile - HP Support Community - 7939056