RGB lights on OMEN won't turn on, they were fine a couple days ago.

[cantu3]

OMEN 30L Desktop - GT13-0024

The lights won't turn on anymore. They were fine a couple of days ago. I unstilled and reinstalled  Omen Gaming hub but still not working. 

[Nal_NR]

Hi @cantu3,

Welcome to the HP Support Community. 

I'd like to help!

Request you to follow the below troubleshooting steps for the Omen Keyboard light doesn't work:  

Do a BIOS update, but if you have - pressing F5 will turn it back on.  
   

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support Assistant 

You may also try this YouTube video for more details: Click here  
 

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  Click here and select your current OS. 

Omen Controller: Click here  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[cantu3]

Hi, its not the keyboard lights, its the lights on the front of the case of the PC. The circle and diamond above the Omen logo. 

[Nal_NR]

Hi @cantu3,

We are sorry that the issue is not resolved.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!