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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Omen 880-023d
Microsoft Windows 10 (64-bit)

Hello!

I bought an HP Omen 880-023d (full AMD) last year. This PC has been going through problems.

 For the past few months my PC keeps on giving out a beeping sound at startup about 4 times a row, then starts. The PC's two stick of RAM (both 8 GB), one of them does not seem to work. no matter how many times i fix, it happens again after a few days.

I cannot do gaming 8 hours a day with 16gb. I play AAA games.

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You can review BIOS error codes (first group) at this HP Site (Link). A system memory error code yields a 3.2 cadence.

 

There should be a memory slot retention clip that locks the memory in place in the slot. Is this damaged? Are you constantly reseating the problematic memory module?

 

I would run HP Diagnostics to check memory.

 

Tap "ESC", the select "F2". Run System and Component tests.

 

Regards

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You can review BIOS error codes (first group) at this HP Site (Link). A system memory error code yields a 3.2 cadence.

 

There should be a memory slot retention clip that locks the memory in place in the slot. Is this damaged? Are you constantly reseating the problematic memory module?

 

I would run HP Diagnostics to check memory.

 

Tap "ESC", the select "F2". Run System and Component tests.

 

Regards

 

 

 

 

HP Recommended

Hello,

 

Thank you for replying.

 

My PC does boot up after it finishes it. If I go check the RAM, then it says 7.9GB installed (which I think is 8GB). The link you sent me was for PC's that do not boot up. I searched for answers in the internet but unfortunately nothing came up. I re-seated the RAM many times before. 

 

I will surely try your solutions and let you know

 

Thanks

HP Recommended

Hi,

 

You're very welcome.

 

I gave you this link because you provided a possible error code you are getting when you start your PC. The error code you provided is not listed as a specific error code by HP. So I gave you the closest error code I could find that relates to a memory problem.

 

Don't you want to know what the error code is telling you?

 

Contact HP Support if you are in extended warranty. Or try a local PC tech.

 

Regards

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