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Mahdi25k
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HP Recommended

Ram Stick gets loose.

HP Omen 880-023d
Microsoft Windows 10 (64-bit)

Hello!

I bought an HP Omen 880-023d (full AMD) last year. This PC has been going through problems.

 For the past few months my PC keeps on giving out a beeping sound at startup about 4 times a row, then starts. The PC's two stick of RAM (both 8 GB), one of them does not seem to work. no matter how many times i fix, it happens again after a few days.

I cannot do gaming 8 hours a day with 16gb. I play AAA games.

thanks

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Message 2 of 4
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HP Recommended

Ram Stick gets loose.

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You can review BIOS error codes (first group) at this HP Site (Link). A system memory error code yields a 3.2 cadence.

 

There should be a memory slot retention clip that locks the memory in place in the slot. Is this damaged? Are you constantly reseating the problematic memory module?

 

I would run HP Diagnostics to check memory.

 

Tap "ESC", the select "F2". Run System and Component tests.

 

Regards

 

 

 

 

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Mahdi25k
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Message 3 of 4
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HP Recommended

Ram Stick gets loose.

Hello,

 

Thank you for replying.

 

My PC does boot up after it finishes it. If I go check the RAM, then it says 7.9GB installed (which I think is 8GB). The link you sent me was for PC's that do not boot up. I searched for answers in the internet but unfortunately nothing came up. I re-seated the RAM many times before. 

 

I will surely try your solutions and let you know

 

Thanks

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Level 12
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Message 4 of 4
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HP Recommended

Ram Stick gets loose.

Hi,

 

You're very welcome.

 

I gave you this link because you provided a possible error code you are getting when you start your PC. The error code you provided is not listed as a specific error code by HP. So I gave you the closest error code I could find that relates to a memory problem.

 

Don't you want to know what the error code is telling you?

 

Contact HP Support if you are in extended warranty. Or try a local PC tech.

 

Regards

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation