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09-16-2019 02:57 AM
Hello!
I bought an HP Omen 880-023d (full AMD) last year. This PC has been going through problems.
For the past few months my PC keeps on giving out a beeping sound at startup about 4 times a row, then starts. The PC's two stick of RAM (both 8 GB), one of them does not seem to work. no matter how many times i fix, it happens again after a few days.
I cannot do gaming 8 hours a day with 16gb. I play AAA games.
thanks
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Accepted Solutions
09-17-2019 05:45 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
You can review BIOS error codes (first group) at this HP Site (Link). A system memory error code yields a 3.2 cadence.
There should be a memory slot retention clip that locks the memory in place in the slot. Is this damaged? Are you constantly reseating the problematic memory module?
I would run HP Diagnostics to check memory.
Tap "ESC", the select "F2". Run System and Component tests.
Regards
09-17-2019 05:45 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
You can review BIOS error codes (first group) at this HP Site (Link). A system memory error code yields a 3.2 cadence.
There should be a memory slot retention clip that locks the memory in place in the slot. Is this damaged? Are you constantly reseating the problematic memory module?
I would run HP Diagnostics to check memory.
Tap "ESC", the select "F2". Run System and Component tests.
Regards
09-20-2019 12:47 AM
Hello,
Thank you for replying.
My PC does boot up after it finishes it. If I go check the RAM, then it says 7.9GB installed (which I think is 8GB). The link you sent me was for PC's that do not boot up. I searched for answers in the internet but unfortunately nothing came up. I re-seated the RAM many times before.
I will surely try your solutions and let you know
Thanks
09-21-2019 03:20 PM - edited 09-21-2019 05:06 PM
Hi,
You're very welcome.
I gave you this link because you provided a possible error code you are getting when you start your PC. The error code you provided is not listed as a specific error code by HP. So I gave you the closest error code I could find that relates to a memory problem.
Don't you want to know what the error code is telling you?
Contact HP Support if you are in extended warranty. Or try a local PC tech.
Regards