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Victus by HP 15L Gaming Desktop PC TG02-0000i RCTO Base Model

Hi!

I've upgraded to Corsair Vengance LPX 8gbx2 3200 Ram - worked fine. I now tried to add the same brand but 16gbx2. The PC is still only recognizing it at 8gbx2.

 

Any suggestions?

 

Thank you 

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