Ram upgrade for TG01-0023W

[Tro1]

I recently purchased ram for my HP TG01-023w.  I purchased 16GB 2rx PC4-2133p x2.  I installed this ram into the TG01 and it will not turn on .

[old_geekster]

@Tro1 , welcome to the Community.

Here is the Memory upgrade information for your motherboard:

• Dual channel (1 DIMM per channel) memory architecture
• Two DDR4 UDIMM (288-pin) sockets
• Supports PC4-25600 (DDR4-3200)
• Supports 4 GB, 8 GB, and 16 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 32 GB (unbuffered) on 64-bit computers

The new memory is not compatible with the motherboard.  Also, even if you buy the 3200 MHz memory, it will not run at 3200 MHz because the XMP's that HP adds to their BIOS/UEFI are only for their own memory.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Prométhée]

Hello
a single module, does not work, incompatibility!

" I purchased 16GB 2rx PC4-2133p x2 "

hp product page

Memory

8 GB DDR4-2666 SDRAM (1 x 8 GB)

Motherboard Specifications

• Dual channel (1 DIMM per channel) memory architecture
• Two DDR4 UDIMM (288-pin) sockets
• Supports PC4-25600 (DDR4-3200)
• Supports 4 GB, 8 GB, and 16 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 32 GB (unbuffered) on 64-bit computers