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HP Recommended
HP Pavilion Gaming Desktop TG01-2170m CTO
Microsoft Windows 11

I would like to return and get a refund for my pc. I have searched but i am still confused. If there’s anyone who have returned their stuff and got a refund. it would be helpful to know what you did. I still have a warranty on my pc, as i bought this in april. 

1 REPLY 1
HP Recommended

@Jasmine47 

 

Welcome to the HP Community Forum.

 

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Product Return

 

Even assuming you purchased the device from the HP Store, the "Return Window" is long closed.

 

You can certainly contact the HP Store Customer Service and plead your case.

 

Customer Service - Example

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

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Product Warranty

 

If the issue is a hardware failure covered by your device Warranty - please contact HP Support.

Submit a Warranty repair request.

 

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HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

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HP Pavilion Gaming Desktop TG01-2170m CTO 

 

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Dragon-Fur

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