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- HP Community
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- Refund and returning a pc help

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09-29-2022 03:28 PM
I would like to return and get a refund for my pc. I have searched but i am still confused. If there’s anyone who have returned their stuff and got a refund. it would be helpful to know what you did. I still have a warranty on my pc, as i bought this in april.
09-29-2022 03:40 PM
Welcome to the HP Community Forum.
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Product Return
Even assuming you purchased the device from the HP Store, the "Return Window" is long closed.
You can certainly contact the HP Store Customer Service and plead your case.
Customer Service - Example
For example: Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
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Product Warranty
If the issue is a hardware failure covered by your device Warranty - please contact HP Support.
Submit a Warranty repair request.
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HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
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HP Pavilion Gaming Desktop TG01-2170m CTO
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