• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-20-2020 09:43 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0280z CTO
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

I purchased an OMEN 30L Desktop - GT13-0280z CTO in September. Does HP update their motherboard firmware to support newer generations of processors?

1 person had the same question
1 REPLY 1

‎11-20-2020 08:22 PM

HP Recommended

@EthidiumIodide , welcome to the forum.

 

No, HP doesn't normally do BIOS/UEFI updates for the sole purpose of upgrading the processors.  However, you could have ordered the computer with one of these processors: https://store.hp.com/us/en/pdp/omen-30l-desktop-gt13-0280z-1a227av-1

 

AMD Ryzen™ 7 3700X W/RGB Air Cooling (3.6 GHz up to 4.4 GHz, 32 MB L3 cache, 8 cores)
 
AMD Ryzen™ 9 3900 W/RGB Air Cooling (3.1 GHz up to 4.3 GHz, 64 MB L3 cache, 12 cores)
 
So, it appears that you could upgrade to one of them.  I believe the processor has to be 65W.
 
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.