07-27-2019 06:59 AM
Have 3 slots for add extra HDD. Bays pop out but no screws to secure HDD to caddy. Searched the internet till I’m tired and can’t find these screws anywhere 🤯. Anyone any ideas please. Can’t understand why they would make something that is so difficult to source.
07-29-2019 03:51 PM
@CompMum1968 Searching the internet till you were tired seems like a lot of work, and I respect that, however, in the future, this is what I suggest you do to save yourself from the trouble:
Check the Hardware Reference Guide for details on what kind of screw your device requires: Click here to access the same (Page. 11 > Replacing or installing drives)
That said, I looked up the same and here's what I found, it looks like you need: HDD mounting screw - available in any local or online store such as eBay, Amazon, etc..
P.S: Welcome to HP Forums! 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
07-30-2019 09:49 AM
Thanks for the reply, however not available in local computer shops including PC World who are supposed to be an authorised repair agent. Not available on Amazon and only place from ebay is from Hong Kong which takes 6 weeks to arrive! These do not appear to be standard mounting screws so proving rather difficult and HP were unable to help on the support desk as to where they source them from. Disappointed that it should be that difficult.
07-30-2019 10:59 AM - edited 07-30-2019 11:03 AM
@CompMum1968 I looked around all non-HP websites though I'm not supposed to and I hope I don't get into trouble for the below links,
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
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Have a great day ahead.
I am an HP Employee