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07-14-2019 05:28 AM
Ive had two minor problems with my PC recently. A couple days ago on startup, i put my pin in to unlock the computer, and then it would not advance to the main desktop screen. Just a black screen. I put it the computer into sleep by manually pressing the power button, and started it back up to completely shut it down and turn it back on. This worked fine and it worked well after.
In addition, this morning, i had accidentally left the computer on sleep all night. I booted it up to shut it down. At the startup screen before putting my pin in, i chose the shutdown option, then clicked “shut down anyway”. The computer half shut down, as in the screen went black, but the computer itself was still on and glowing. I had to unplug the computer at the outlet, and upon plugging back in, it booted right up automatically and shut down normally.
Should all this be concerning me? Because it does haha. Is there something i should do like scanning hardware and components to check them? Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
07-15-2019 08:11 PM
@Shanes1 , welcome to the forum.
These type of glitches can occur with Win 10. If you haven't done so, I suggest that you install the May 2019 Update. This will most likely solve your problems.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
07-15-2019 08:11 PM
@Shanes1 , welcome to the forum.
These type of glitches can occur with Win 10. If you haven't done so, I suggest that you install the May 2019 Update. This will most likely solve your problems.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!