Shutting down in sleep mode.

noden_85 · ‎04-09-2021

I've been having issues with my desktop shutting down on its own after I have put it in sleep mode. Time does not seem to be a factor as sometimes it will remain in sleep mode for more than a day, while other times I will be away from the desktop for a couple of hours and come back to find it completely off. At first I thought I was accidentally choosing "shut down" but I have made sure to be careful and still having this happen. Any help would be amazing!

Prométhée · ‎04-10-2021

hi

https://h30434.www3.hp.com/t5/Gaming-Desktops/Beep-codes-video-issues/m-p/7226889#M6862

you don't say what happened before.?!
It is the same computer, it had problems, that it was done, a solution had been applied I suppose?
If you remove the standby options, the computer is still active
will the result be the same?
Is it totally off when you come back, absolutely a sign, you restart with the button normally start?

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noden_85 · ‎04-11-2021

Beep code issues were handled by HP support. Still have the same desktop, have not had any issues for a while. Just now noticing that the pc will sometimes shut down completely on its own when I put it in sleep mode. Figured I would start here and see if there were others with similar issues.

Prométhée · ‎04-12-2021

Ok, but maybe no report, but you don't tell me what was done?
And so did you try without sleep mode?

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noden_85 · ‎04-12-2021

"but you don't tell me what was done?"

Not sure what you mean? If you are asking about the beep codes those were a while ago and I do not remember what support did to remedy.

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