SoundBlaster AE-5 isnt being detected

golfm989 · ‎11-10-2022

I recently put the Sound Blaster AE-5 into the PCE4 slot but it isnt being recognized within device manager. If I install this sound card in a older pc the sound card works perfectly. The pc has all its drivers updated and the pci slot works if i put a usb pci card in there. In a couple other forums posts it sounds like this is a known issue with HP where it doesnt allow sound cards to be read for the omen series computers. I do have a nvidia 3070 gpu so I am able to get sound from there but was hoping to utilize a 5.1 set up which is why I was using the sound card. Has anyone found a way to have the pc recognize the sound card as a device?

Prométhée · ‎11-11-2022

hi

have you tried the secure disable option, like for a graphics card?

HP Desktop PCs - Computer Does not Start After Installing a Video Card (Windows 10, 😎 | HP® Custome...

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golfm989 · ‎11-11-2022

Thank you for the reply! That is a good idea, I tried that just now and the SoundBlaster sound card still wasn't being shown in the device manager. I even tried turning off the pc again and doing the tried and true, unplug the sound card and plugging it back in trick and that didnt work either.

Prométhée · ‎11-11-2022

In the meantime I tried to see on the website De la carte audio
but I didn't find much
Can this model be used without a graphics card and try the audio card instead?

with some models there seems to be additional connectors for leds and others
have you tested without if there is

https://support.creative.com/Products/ProductDetails.aspx?catID=1&CatName=Sound+Blaster&subCatID=112...

https://support.creative.com/kb/ShowArticle.aspx?sid=139058&c

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