TPM issue

[eriiii]

Hello, so i got this issue where my tpm version is amd 3.94.0.5 and i can't play call of duty because it requires the 3.94.2.5 so i want to know if i can maybe roll back to a version where the 3rd number is not a 0 because thats the reason i cant play call of duty or maybe if theres a new tpm version for my pc that doesnt have the 0 as the 3rd number, this is probably one of the worst and frustrating things that can happen to someone, so if theres any solution i would really appreciate it.

[Bill_To]

Greetings @eriiii 

Welcome to the HP Forum.

HP Forum Administrators and the HP support team have been aware of the AMD TPM 2.0 version problem since 2025. Please see this HP Forum Thread.

Some HP MBs have received a TPM update, some HP MBs have not.

You'll just have to wait it out to see if your MB gets a BIOS update to fix this problem.

I have a retail AMD B550 MB. The MB OEM has finally (June 2026) released a BIOS update to fix the TPM 2.0 version problem and the expiring Windows Secure Boot security certificate problem.

Regards

[eriiii]

The latest BIOS update for my pc was in may if im not wrong for the victus 15l but it still didnt solve the problem of the amd tpm 3.94.0.5 so i need 3.94.2.5 or something that doesn't have a 0 as the 3rd number to play warzone so i need to either downgrade which i can't since the only bios update i can download was the latest one or just wait for a new bios update that's going to fix the tpm error on warzone so i don't really know if this update is coming soon for the victus 15l or the devs won't release an update for this motherboard.(my baseboard product is 89D8)

[Bill_To]

Greetings @eriiii 

I don't work for HP so I don't know if your PC's MB will get the needed BIOS update.

I was surprised to see my retail (MSI) B550 MB OEM release the required BIOS update this month. AMD B550 MBs and older AMD MBs are having a TPM 2.0 version problem.

You will see you are not alone by checking many other TPM manufacturing version problem threads in the HP Forum.

Regards

[eriiii]

Yea, thats exactly what i did i searched for my exact motherboard on the community chat and it seems like people been having this problem since october 2025 and it wasn't an issue for me because i could just ignore the warning call of duty showed me but now they wont even let me play because of the tpm version... so this will sadly force me to buy a brand new pc because it seems like the devs dont like their job so i might aswell go for msi or intel whatever gets the job done, thank you for trying to help appreciate it.

[Ommen30L]

Yeah, same problem. It's really messed up HP doesn't seem to care at all. We've been asking for this since last year. 

[sqeedy]

is this the only way to fix this problem as of rn because ive had the exact problem as you and i was able to plat until yesterday with the new season

so ig i gotta go buy a new pc too

[eriiii]

I think so because hp got some lazy developers and i really hope they do lose clients because im forced to spend money to get another brand new pc since they don’t care about their customers and they don’t want to update a motherboard they built it really sucks because i was enjoying this pc until the new warzone update but i really really pray this company goes down they really dont care about our experience or our problems people been having this problem since october and the devs dont even care about it we can’t even downgrade to 3.92.5.5 so yea im praying on their downfall.