cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
171
Flag Post

Thermal shutdown occured

HP Recommended
Microsoft Windows 10 (64-bit)

How can I buy a genuine fan from HP store? 
Model: 15cb046wm

1 REPLY 1
Level 15
Level 15
12,101 11,897 1,249 3,796
Message 2 of 2
Flag Post
HP Recommended

@Longan 

 

This page from the HP Parts Store lists all the parts that are available for your system.

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=1KT42UA

Enter your location... IE: United States for the page to work.

 

Just to clarify, how do you know its the fan causing thermal shutdown?

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation