Warzone problem

[Turo4]

Hello,

I have an HP Victus by HP 15L Gaming Desktop TG02-0xxx with an HP 89D8 (Erica8) motherboard.

My current system information is:

• BIOS: AMI F.30
• BIOS date: April 8, 2026
• TPM Specification Version: 2.0
• AMD fTPM Manufacturer Version: 3.94.0.5
• Secure Boot: Enabled / Passed

I am trying to play Call of Duty: Warzone, but the Call of Duty Secure Attestation Wizard says “BIOS Firmware Update Required” and does not allow me to play.

I have already updated the BIOS to the latest version available for my PC (F.30), and I have also cleared the TPM and checked that TPM 2.0 and Secure Boot are enabled.

However, the fTPM version is still 3.94.0.5.

I have found other HP Support Community reports from users with the same Victus 15L TG02 / 89D8 (Erica8) motherboard and BIOS F.30 who are experiencing the same Call of Duty/Ricochet attestation problem.

Could you please confirm whether there is currently a BIOS update, beta BIOS, firmware update, or other official fix available for the 89D8 / Erica8 motherboard that updates the AMD fTPM firmware to a compatible version?

If there is currently no such update available, could you please confirm whether this is a known HP firmware issue and whether a fix is being developed?

Thank you for your help.

[Bill_To · Accepted solution]

Greetings,

Please refer to this HP Site.

Please refer to AMD's Site for additional details.

HP Victus 15L, TG02-0xxxa, PCs will not receive a future TPM 2.0 version update to a later TPM 2.0 version required to play COD.

Regards