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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!

‎07-29-2025 12:29 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A5AV)

My Victus Webcam Is not working and it tried to fix but its not showing in device manager

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1 REPLY 1

‎07-29-2025 08:33 AM - edited ‎07-29-2025 12:45 PM

HP Recommended

Greetings @abcd123431 

 

Welcome to the HP Forum.

 

A hardware problem is typically indicated if the device: is not present or you have zero unknown devices in Device Manager. Windows can't see the device.

 

FYI, Exceptions do exist; I just had a front USB "C" problem. No Device Manager errors and the associated USB drivers were present and functional.

 

After trying many troubleshooting techniques it was determined the MB had a data/power trace problem from the CPU to the USB C port. Windows would freak out when connecting any device to the front USB port.

 

The front USB port worked after replacing the MB.

 

I'm not saying your PC's MB needs replacing. But it looks like the Web Cam may have a hardware problem.

 

Regards

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