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‎04-23-2020 04:32 PM

HP Recommended

Okay, I will do that. Thanks for all the help. Have a nice day

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‎04-23-2020 05:00 PM

HP Recommended

@Flightsimboi,

 

You're welcome!

 

Cheers!

The_Fossette
I am an HP Employee

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‎04-23-2020 06:06 PM

HP Recommended

Hey, I followed the instructions I don't see an option to chat with a Hp representative (not the virtual agent.) I only see this forum one and a service center. My warranty expired 2 years ago, is that a reason why I don't see it?

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‎04-24-2020 06:04 PM

HP Recommended

@Flightsimboi,

 

Yes, that could be the reason. However, please let me know your location (Region) in a private message and I will share the contact number to reach support.

 

Cheers!

The_Fossette
I am an HP Employee

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