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08-18-2023 04:40 AM
My motherboard died and I replaced it, so I do not have an hp bios, so it asked me to provide the key that I do not have,
I bought this computer in May of 2022 and it is out of warranty, been repaired by hp several times and they did not change out the motherboard while it was under warranty
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08-18-2023 06:20 AM - edited 08-18-2023 06:41 AM
Hi @VB8X
It sounds like you replaced a HP MB with a non-HP retail MB.
You would have to buy a new Windows product key in this situation. The W11 product key would have been stored in the HP MB's BIOS chip. The product key would also have been stored in the Windows Registry on an activated copy of Windows running on the HP MB.
Try ShowKeyPlus.
The HP, OEM, Windows product key is tied to the HP MB and is generally not transferable to a different MB unless the new MB is identical to the original HP MB.
Regards
08-18-2023 06:20 AM - edited 08-18-2023 06:41 AM
Hi @VB8X
It sounds like you replaced a HP MB with a non-HP retail MB.
You would have to buy a new Windows product key in this situation. The W11 product key would have been stored in the HP MB's BIOS chip. The product key would also have been stored in the Windows Registry on an activated copy of Windows running on the HP MB.
Try ShowKeyPlus.
The HP, OEM, Windows product key is tied to the HP MB and is generally not transferable to a different MB unless the new MB is identical to the original HP MB.
Regards