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Pure_Exters
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Message 1 of 2
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WiFi issues

Omen by HP Obelisk Desktop875-0024
Microsoft Windows 10 (64-bit)

Hello, I bought this beast of a desktop on Thanks Giving. I didnt get it up and running until two days ago. Yesterday and the day before it was working AMAZING, but starting last night and all throughout today the wifi has been cutting out. While i have been playing video games I will timeout for atleast a few seconds and up to 2minutes. My old PC worked perfectly fine with the internet in the same spot as this one.  Im wondering if the pc's wifi receiver may be malfunctional or faulty. If so would anybody know of any good wifi receivers to replace mine with, and where the wifi receiver is in the desktop. Thanks! -Hunter

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Message 2 of 2
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HP Recommended

WiFi issues

@Pure_Exters,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are facing issues with the wireless connection.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run the network check from the below link and see if it helps.

 

https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=network-issues

 

If you continue facing the issue, I recommend you follow steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/in-en/document/c04649175

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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