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HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E1AV)
Microsoft Windows 11

So a little backstory. I recently purchased a 2x16g kit from Kingston and wanted to set a new memory clock speed to 3200mhz using the AMD ryzen Master. It didn't turn out great, I followed cpu-z's timing and clock info that I needed to dial into the Master software. My PC gave me an error saying something about a missing driver from System 32. Now, I'm no expert on the system 32 region but if something's missing that isn't right, I put back the old memory and my system is now exemplary. I'm using the HP 8906 with apparently bios version F.20. Im somewhat disappointed at hp for not allowing every motherboard to have XMP its a necessity and I spent at least 1299 Euros on this PC just to get a mini heart attack and be distressed for a while, 

 

If anyone has some helpful information I'm feeling my system is a little slow not being able to utilize 3200mhz. My processor is an AMD Ryzen 7 5700g, 32GB of ram, RTX 3060TI 

4 REPLIES 4
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A little side note as well, The ram that came with the system was running perfectly at 3200mhz and this kit i bought is rated to run at 3200mhz so i have no clue what i did wrong. 

HP Recommended

Hi

 

Lacking BIOS DOCP memory support limits the motherboard to HP memory modules. Also it looks like you have the latest BIOS for this motherboard.

 

I see you tried Ryzen Master with no luck.

 

I can only suggest buying HP memory, if available, at the following link https://parts.hp.com/hppartsIGSO/Default.aspx?from=ERP&mscssid=&cc=US&lang=EN&jumpid= Or check eBay for used modules.

 

You would need a memory module part number to check purchase options.

 

It is anyone's guess if HP will add support for DOCP aftermarket memory modules other than the validated modules HP installs at the factory.

HP Recommended

Hi

 

Check this site for memory specifications https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-tg01-2000a/2100367769/model/21004... 

 

One section states support for up to two 8 GB memory modules. The second sections suggest support for up to 32 GBs (two 16 GB DIMMS) of memory.

 

I don't know which spec is correct??

 

I only see an 8 GB DIMM for purchase at HP PartSurfer https://partsurfer.hp.com/partsurfer/?searchtext=328J4AAR&searchby=product 

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Yeah, I'm aware of what it support, just the fact that I'm limited to 2400mhz and the fact that I can't change it is what's pissing me off. I have used AMD Ryzen Master and keep getting errors, my monitor shutting off and acting weird just right until I swap it back to the old memory, like why can't they give us better bios access?? They already are a multibillion company what are they gonna do, charge us for accessibility necessities that are REQUIRED for a user to have an enjoyable and free of movement time yk? Stingy companies really are a dealbreaker for me. I just want to be able to overclock my ram with a brand that isn't hp but they don't even let you do that like cmon. 

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