• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-11-2022 09:30 AM

HP Recommended
Product: HP Pavilion TG01-1022, 2020
Operating System: Microsoft Windows 11

I was going to buy this specific PC from Amazon and it comes with Windows 11 I was wondering if they have a preinstalled windows downgrade on them to go down to windows 10.

Category:
1 REPLY 1

‎11-11-2022 09:42 AM - edited ‎11-11-2022 09:43 AM

HP Recommended

Hi:

 

According to the product specs, the PC originally came with W10.

 

HP Pavilion Gaming Desktop TG01-1022 PC Product Specifications | HP® Customer Support

 

It is highly unlikely that there will be a built-in option to install W10.

 

So, perhaps the HP cloud recovery tool will reinstall W10 on the PC or you can clean install W10 yourself with the Microsoft media creation tool and then install the drivers and available software from the support page.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

HP Pavilion Gaming Desktop PC TG01-1000i Software and Driver Downloads | HP® Customer Support

 

One way or the other, if you want to run W10 on that PC, it can be done.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.