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10-11-2026 12:17 AM
It may still be connected to another device, such as your phone. First, disconnect or forget the neckband from that device, then put the OnePlus neckband into pairing mode.
On most OnePlus neckbands, attach the magnetic earbuds together to turn them off, wait a few seconds, then separate them or press and hold the button until the LED starts flashing. After that, try pairing it with your laptop again.
Also, make sure Bluetooth device discovery is set to Advanced in Settings > Bluetooth & devices > Devices. You can refer to the Microsoft article below for more help:
https://support.microsoft.com/en-us/windows/hardware/bluetooth/fix-bluetooth-problems-in-windows