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I have an HP OMEN 25L GT12-0040 (Product 9EF19AA#ABA, Board ID 8704). After updating the BIOS to F.29, Secure Boot stopped working. The BIOS reports “The Secure Boot Key Database Is Empty” and “Platform Key: Not Enrolled.” Windows shows Secure Boot State Off. Confirm-SecureBootUEFI returns False and Get-SecureBootUEFI -Name PK reports the variable is undefined. I have already:

  • Loaded HP Factory Default Keys
  • Restored BIOS defaults
  • Performed HP BIOS Recovery from a USB recovery drive
  • Verified UEFI mode and TPM 2.0

After BIOS recovery, Platform Key still shows Not Enrolled and Secure Boot remains Off. How can I restore the Secure Boot PK/KEK/db keys on motherboard 8704?

1 REPLY 1
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Hi @itdoesntwork62,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

 

Please refer to one of our previous posts that has assisted other customers with the same issue.

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-Omen-30L-refuses-to-enroll-platform-key-no-...

 

I hope this helps

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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