• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-27-2023 01:24 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (172Z8AV)

I downloaded the game and added the crack I put the laptop on charge while playing the game

But I noticed that the battery charge decreased from 100 to 80 In the end, the laptop battery, when its charge decreases, does not increase again I deleted the game but the problem still persists Currently the laptop battery is 50% and I put it in the charger for hours But the shipping rate does not increase Are viruses causing this problem? The laptop has been with me for just one year Can the battery expire in just one year?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.