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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
OMEN by HP 25L Gaming Desktop PC GT15-0000i RCTO Base Models (LaprasI)

Hello!

 installed 2 new ram sticks - 16x2 gb recommended to be used by an OMEN 25L Gaming Desktop GT15-0340qd. I tried different ram slots, as well as separately (to check for a faulty ram stick) and it DOES recognize that I have 32gb but it doesn't let me use all of it. My max cap is 67108864 kilobyte

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