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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-12-2025 01:19 AM

HP Recommended

i purchased laptop last week but when i checked my laptop warranty it is started 5 months before

how this is possible please look into this matter soon 

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1 REPLY 1

‎05-13-2025 11:52 AM

HP Recommended

Hi @LAKSHYA5 

 

The warranty at times gets accounted for the shell life period as well.

 

We have few steps to upload your invoice to get the warranty updated.

 

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

Select the country/region where the computer was purchased, type your serial number, and then click Submit .

 

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

2. Type your contact information, and then select a Dispute reason.

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

4. Click Dispute warranty.

 

HP reviews the warranty status for your product and contacts you after the review.

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

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