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- intel crashing 13th-14th-gen cpus warranty two more years

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08-18-2024 09:27 PM
Hello, I just learned about the issue with the 13th gen intel cpu's as shown here-->
Intel’s crashing 13th and 14th Gen CPUs get two additional years of warranty coverage - The Verge
and many other places,
My questions are, how do we get the 2 year warranty extended? and when is the bios which is supposed to possibly fix the issue, going to be released for the HP omen desktop computers? Bios updates have started for other manufacturers mid August, so when will HP release their update Bios fix?
08-21-2024 12:01 PM
Hi @lostduck66,
Welcome to the HP Support Community
I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Alden4
HP Support
HP Support Community Moderator