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naskap13
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loud new prebuilt

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HP Pavilion Gaming Desktop TG01-0xxx
Microsoft Windows 10 (64-bit)

So i bought a desktop and everything runs great games programms with good themps cpu idle around 40 and at gaming it doesnt go above 75 at most games and gpu doesnt go above 69 at full load so thats good but it makes a sound like humming but it sounds electrical i dont know how to explain it but i dont think it comes for the fans..is it normal or am i just being paranoid i know my pc doesnt have that good of an airflow so im worried.Also if it is the fans is it a big problem or i have to live with it? 

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old_geekster
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@naskap13 , welcome to the forum.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  Also, take the side panel off of the case and get as close to each section of the motherboard as you can get.  Listen carefully to see if you can hear where sound is coming from.

 

Here is a page of videos with different types of hums: https://www.bing.com/videos/search?q=what+does+coil+whine+sound+like&&view=detail&mid=0781A7D3860A80...

 

See if you can find yours.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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naskap13
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Hello the product number is  8UA33EA#AB7 .I just want to know if its normal i did open the case but its so small that i cant really tell where it is coming from at first i though it was the psu but i am not sure thanks in advance

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old_geekster
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Thank you for the additional information, @naskap13!

 

It is very difficult to know if the sound is normal without knowing the component or area in the case that is involved.  I suggest that you contact the seller for help.  I don't want you to keep a defective computer.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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naskap13
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I see is there a way i can send a voice clip to you? Also i wanted to know are those pc supposed to do some kind of noise or they should be silent?I dont think its defective the sound is not weird there is no clicking or anything like that just a very noticeable hum

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old_geekster
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@naskap13, there are third-party FREE apps that you can use to post video/audio clips to this Forum.  It is difficult to have a computer that is completely silent.  The fans will make a certain amount of noise.  A hum (Coil whine as it is known) like you describe could be coming from the power supply unit (PSU). 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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naskap13
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hello again this is the sound it makes and as you can see it gets louder when i place the phone near the psu.Its annoying cause i can hear it when the case is closed is there any solutions? cause if i go and change the psu do i void the warranty?

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old_geekster
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Thank you for the additional information, @naskap13!  This is a great recording.  If your computer is still under warranty you should either contact the seller or HP Customer Service.  You should not have to do any repairs yourself.  It is difficult for me to know how loud the sound is without the case closed.  However, it doesn't sound normal.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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