-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Desktops
- my hp omen 16 keeps crashing and is restarting on its own

Create an account on the HP Community to personalize your profile and ask a question
05-06-2024 09:28 AM - edited 05-06-2024 09:31 AM
Hi @prince90
Welcome to the HP Forum.
I would contact HP Support for warranty service if you have a thermal or hardware problem.
The Laptop could be blue screening if you have a thermal problem or a hardware driver problem. Try the following to get a blue screen error message if you can run Windows.
Enter Advanced System Properties in search. Select the result.
Select Settings in Startup and Recovery which is located in the Advanced tab.
Uncheck automatically restart and click okay. Click okay again.
Get back to the Forum with the blue screen error message if you can get one. An error code could help to narrow down the cause of the problem.
The PC may blue screen the next time it does a restart. No blue screen message would generally indicate a hardware problem.
Regards