cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
350
Flag Post

Solved!

my pc is getting too hot | mon pc chauffe trop

HP Recommended
Omen 17 Laptop

Hi, I really need some help...

 

With the heat waves at the moment (in France) my PC is getting much too hot (below 100°).

Unfortunately that's not the only problem, even when it's not hot, the laptop gets very hot if I use it... it's a PC Gamer and yet I'm just watching Game of Thrones, videos on YouTube or Netflix but it's still running a lot.

I think it's a big flaw for the little use that is to watch a series or a movie !

The only trick I found is to unplug the power supply, because when it does, it doesn't heat at all and becomes "normal" and not an oven.

I would like it to stay like that even when there is power.

Thanks for reading everything!! I really hope I can find a solution.

Excellent day to you,

Marin

 

[French V]

 

Bonjour, j'ai vraiment besoin d'aide...

Avec les canicules en ce moment (en France) mon PC devient beaucoup trop chaud (en dessous de 100°).

Malheureusement ce n'est pas seulement le problème, même lorsqu'il ne fait pas chaud, le laptop chauffe beaucoup pour peu que je l'utilise... c'est un PC Gamer et pourtant je ne fais que regarder Game of Thrones, des vidéos sur YouTube ou Netflix mais il continue de beaucoup tourner.

Je trouve que c'est un gros défaut pour le peu d'utilisation qu'est de regarder une série ou un film !!

La seule astuce que j'ai trouvé c'est de débrancher l'alimentation, car quand c'est le cas, il ne chauffe plus du tout est devient "normal" et non un four.

J'aimerais qu'il reste comme ça même quand il y a l'alimentation.

Merci d'avoir tout lu!! j'espère vraiment pouvoir trouvé une solution

Excellente journée à vous,

Marin

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
30,154 30,104 2,493 3,762
Message 2 of 4
Flag Post
HP Recommended

@Mqrin Click here for steps to resolve overheating issues, That's a high performance gaming device and is bound to heat up, that's entirely normal, as it has the necessary cooling fans and vents to keep it cool eventually, although, if you feel its too hot or isn't cooling down soon enough, you may get yourself a cooling pad as well, to be on a safer side.

 

Here's how you change windows settings:

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Highlighted
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you very much for your response !!!

 

I would like to add a little information, last summer I've broken one of my fans

(I was walking whith my laptop perpendicular to the floor on standby when suddenly that turned on and few seconds after my left fans made a noise as if something was stopping it from turning ((like you put a pencil in to stop the fan from turning...)). Since that day it hasn't worked :/)

 

All this to say that I never paid attention to CPU and GPU temperature before (I don't even know what it is anyway).
Now it's usually running at 90 degrees (without playing, just that diabolical Chrome).

 

Do you think I should repare this fans and if yes, do you know how much it cost please...

 

Once again, thank you for your detailed response.

 

Have a nice day !!

 

Marin

Reply
0 Kudos
Highlighted
Level 1
2 1 1 1
Message 4 of 4
Flag Post
HP Recommended

Yes, you should replace the broken fan, here is an link to " how to " https://www.youtube.com/watch?v=yfLNzIUSBHw
It might be tricky... if you have warranty left, contact Hp and ask them. If not take it to an authorized computer workshop that know how to repair and replace fans. 
I did that with my acer predator helios 300, one of my fans was broken and the computer repair guy fixed that 🙂

Learn how to remove and replace the left fan on the OMEN by HP 17-an0xx. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hps...
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation