my pc stopped working. i tried all things to let it work again but its not working

[ryan012423424]

Dear HP Support Team,

I am experiencing a serious issue with my pc. The PC suddenly stopped turning on, and despite trying everything I could, it remains completely unresponsive.

I have already attempted the following troubleshooting steps:

• Checked the power cable and outlet (even tried different ones).
• Held the power button for 30+ seconds to reset.
• Removed and reseated the RAM and SSD.
• Tried booting without peripherals connected.
• Left it unplugged overnight and retried in the morning.

Nothing has worked, and I am very concerned because I rely on this PC daily for work/studies. I have always taken great care of it—never dropped, exposed to liquid, or overused. It was working perfectly until this happened out of nowhere.

Since my warranty is still active, I kindly request a repair or replacement as soon as possible. Please let me know the next steps.

Thank you for your assistance.

Best regards, 

ryan

[Kuroi_Kenshi]

Hi @ryan012423424,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

Before considering a repair or replacement, let's try a few troubleshooting steps to rule out the possibility of a software-related issue.

Try these steps: https://support.hp.com/in-en/document/ish_6885024-6885081-16

Let me know what happens after you've tried all the steps and I'll guide you further.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,