new cpu failed after months of it working

[1suffer]

hey so on ‎07-02-2024 i made a post abt updating my cpu and its been months and months since i upgraded my cpu but last night i left my computer on while i was asleep and i woke up and my monitor was black my mouse and keyboard weren't working and after a few hrs today i figured out it was my new cpu that stopped working and im right now on my old cpu and my pc works again it makes no sense how my cpu would just randomly die while i was asleep at first i noticed some problems with my cursor disappearing on my browser so i factory reset my pc and then after that my screen flicked black in some areas very rarely it wasnt a common thing and then i went to sleep and woke up like this i dont know how my cpu could be damaged i had nothing running i was just on my desktop when i went to sleep is there any way to fix my new cpu bcuz i need it my old cpu is way worse and way too slow even my new cpu is barely good enough it makes no sense that it randomly dies during the night i was thinking maybe since i factory reset windows it was the bios version but i was on my pc for hrs and hrs before this happened cuz i didnt sleep for a while after i reset my pc and before i didnt have to update my bios to put on my new cpu originally so idk i really hope someone whos tech smart can help me get my newer cpu to work without me having to get a new cpu theres no damage on the processor so i dont know why it dont work 

[1suffer]

also its doing the cursor disappearing thing again and it has the wrong cursor icon i hope it dont break again with my old cpu it happens whenever i tab out from like discord example to my browser im watching anime and my anime is full screened when im back my cursor disappears and shows the wrong icon whats wrong with my pc

[Bill_To]

Greetings @1suffer 

It looks like your PC may have a different component problem if reinstalling the factory CPU first worked okay. But the PC is now doing the same thing it did when using the new CPU.

Check your PC's hardware with the factory CPU as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

Let the Forum know how it goes.

Regards

[1suffer]

everything passed the only test that i didnt do was a cpu stress test cuz im scared to do it after my other one just randomly died i did do the cpu test still just not the stress test one, it makes no sense is my other one just not g ood anymore how does it randomly die while im asleep and theres nothing running but my desktop and its only my cpu that dont work cuz the second i swap back to my new one it dont display anything to my monitor and my mouse and keyboard wont turn on 

[1suffer]

the only thing that don't work is my new cpu that has been in for 6 months now the second i put it back in it displays nothing at all and i wasnt running anything so i dont get how it would just randomly die while im asleep with no games or anything running it was working for over 10 hrs before i went to sleep and then woke up to black screen and my pc wouldnt shut off and when i have my new cpu in i cant even access my bios to do any test it dont even boot up my pc at all the screens just black my pc works fine with my old cpu but i want my new cpu not this one bcuz its worse 

[Bill_To]

Greetings @1suffer 

I'm having a problem, using the info you are providing, deciding if the PC is stable or unstable using the factory CPU.

The PC may have a different component problem if the PC is unstable using the HP factory CPU. But the factory CPU is okay.

Or you have two bad CPUs, which is very unusual.

The new CPU may have failed if the PC is stable using the factory CPU.

Have a local PC Tech test the factory CPU and the new CPU to see what's happening.

Do an RMA with AMD if the new CPU, you purchased at retail, has failed.

Contact HP if the PC is in warranty and the factory CPU has failed.

Regards

[1suffer]

idk if this is how id ping someone LOL @https://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/4187452

[Bill_To]

Greetings @1suffer 

I'll invite @NonSequitur777.

Regards

[1suffer]

THANK YOU hes the one that originally helped me swap my cpu

[1suffer]

I used chatgpt to add syntax, sorry that I don't have it in the original msg but reading over this it gets the main points and i get that its hard to read without doing it so. It’s been months since I upgraded my CPU, but last night, I left my computer on while I was asleep. I woke up to a black monitor, and neither my mouse nor keyboard was working. After a few hours today, I realized that it was my new CPU that had stopped working. I’m currently using my old CPU, and my PC is working again, but it makes no sense how my CPU could just randomly die while I was asleep. Initially, I noticed some problems with my cursor disappearing on my browser, so I factory reset my PC. After the reset, I started noticing that my screen would flicker black in certain areas, but it wasn’t common. Then, I went to sleep, and when I woke up, the system was unresponsive. I don’t understand how my CPU could be damaged—nothing was running. I was just on my desktop when I went to sleep. Is there any way to fix my new CPU? I really need it, as my old CPU is much slower. Even my new CPU is barely good enough. It makes no sense that it just randomly stopped working overnight. I considered that it might be an issue with the BIOS version after the factory reset, but I had been using the PC for hours after the reset before this happened. Additionally, when I initially installed the new CPU, I didn’t need to update the BIOS, so I’m not sure what’s going on. I hope someone with more technical knowledge can help me get my new CPU to work without me having to buy a new one. There is no visible damage on the processor, and I ran BIOS checks on all my hardware, which all passed. However, the second I install my new CPU, the display goes blank, and I can’t even access the BIOS. When I tried swapping CPUs again yesterday, I removed the heatsink fan, and it literally pulled the entire CPU out without releasing the latch, so I’m lucky my older CPU didn’t break. I’m hesitant to try swapping the CPUs again without being sure the system will work. I also can’t afford to buy a new CPU. I’m using an HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV), which originally came with a Ryzen 3 5300G—an awful processor. I upgraded to a Ryzen 7 5700G, which worked fine for about six months without issues, but now I’m stuck. I really hope someone can help me fix my new CPU. I can’t buy a new PC or CPU, and this one struggles to maintain 144 fps in games like Valorant and Fortnite, leading to a choppy experience. I’m grateful my PC still works at all, but it makes no sense that my system randomly died. Any advice or help would be greatly appreciated!