no firewall,win10,dualcore64bit,8gbram,64gbspace,webcam,microphone,25+mb download speed

[quintalolll]

Personal computer, non-work issued as those are often protected by firewalls or don't allow installations.

Windows 10 or macOS version 10.4 (Mojave) or higher

Linux-based computers are not permitted

CPU: Dual-core processor, 64 bit (not 32 bit)

At least 8GB RAM

At least 64GB of available hard drive space

High-speed internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps is recommended. You can check your internet speed at https://www.speedtest.net

Webcam and microphone. Most computers have these, please ensure your computer is equipped with both

[Raj_05]

Hi @quintalolll, 

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support