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HP Recommended
OMEN by HP 15-dc1093nf
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I have a problem for 4-5 days. it is just annoying, my computer works just fine but : I installed via windows a qwerty keyboard using languages but normally i use azerty. when i restarted my computer a message showed up (note that it also shows up when i launch the OCC) : Exeption unknown software exeption (0xe0464652) was in the application in 0x00007FFEAA524B89. I can't use the keyboard shortcut anymore

 

anyone has a solution ? is it possible to resolve ?

 

français/ french

salut,

 

j'ai un problème depuis 4-5 jours qui est un peu énervant mais qui n'est pas grave : j'ai installé récemment un clavier qwerty via windows alors que je suis en azerty du coup dès que je lance mon pc ou que je lance l'appli un message s'affiche : L'exception Exception logicielle inconnue (0xe0434352) s'est produite dans l'application à l'emplacement 0x00007FFEAA524B89 et je ne peux plus utiliser le raccourci clavier pour lancer l'appli 

 

quelqu'un peut m'aider ? vous avez des idées ?

2 REPLIES 2
HP Recommended

@poussin2tueur 

 

Omen Command Center is no longer available for your machine. Please use Windows Store, search for Omen Gaming Hub and Get (install) it to your machine.

 

Regards.

BH
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HP Recommended

well actually omen command center works just fine it's just the keyboard shortcut that is not working ....

 

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