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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7B9S0AV)
Microsoft Windows 11

the laptop performance has gone down since the windows update and i used to get 300 fps on valorant game now its barely going above 90

1 REPLY 1
HP Recommended

Hi @Adyan_7,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are experiencing slowdowns and FPS drops after the upgrade. 

 

Here are some steps to help diagnose and potentially resolve the issue:

 

1. Check RAM Compatibility and Installation

Verify RAM Specifications: Ensure that the new RAM sticks are compatible with your laptop. They should match the specifications (type, speed, and voltage) recommended by HP for your Omen 16 model.

Proper Installation: Make sure the RAM is seated properly in the slots. Sometimes, RAM sticks may not be fully inserted. Double-check that both the old and new RAM are securely installed.

Match RAM Modules: If you have different RAM modules (different brands or speeds), it can sometimes cause instability. Ideally, the new RAM should match the specifications and brand of the old RAM.

 

2. Check for BIOS/UEFI Settings

Update BIOS: Ensure your BIOS is updated to the latest version. Manufacturers often release BIOS updates to improve system stability and compatibility with new hardware.

Check RAM Settings: Enter the BIOS/UEFI settings and check if the RAM is being recognized correctly and running at the correct speed. Sometimes, enabling XMP (Extreme Memory Profile) can help the system correctly detect and utilize higher-speed RAM.

 

3. Run System Diagnostics

Memory Test: Use built-in or third-party tools to test the RAM for errors:

  • Windows Memory Diagnostic: Search for "Windows Memory Diagnostic" in the start menu and follow the prompts.
  • MemTest86: This is a more thorough test that you can boot from a USB drive.

System Performance: Check if any background processes are using excessive CPU or memory resources. Use Task Manager (Ctrl + Shift + Esc) to monitor system performance and identify any anomalies.

 

4. Check for Thermal Issues

  • Overheating: Ensure your laptop’s cooling system is functioning properly. Overheating can cause throttling, which may lead to performance issues. Clean the vents and fans if necessary and consider using a cooling pad.

 

5. Reconfigure Power Settings

Power Plan: Make sure your laptop is set to a high-performance power plan. Go to Settings > System > Power & sleep > Additional power settings and select the High performance plan.

Battery Management: If you’re on battery power, ensure that battery-saving settings aren’t affecting performance. Plugging in your laptop can sometimes help mitigate performance issues.

 

6. Check for System Updates

Windows Updates: Ensure that Windows is fully updated. Sometimes, performance issues can be resolved by installing the latest Windows updates.

Driver Updates: While you’ve already updated drivers, double-check for any additional updates or hotfixes that might be available.

 

I hope this helps.

 

Take care and have a good day. 

 

Regards,

Hawks_Eye

 

I'm an HP Employee.


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